Our Authentication Process
Every Piece. Verified.
At Riviera Jewelry Co., every timepiece and jewelry item undergoes a rigorous authentication and inspection process before it's listed for sale. We stand behind every piece we sell — no exceptions.
Our 20-Point Inspection
Every watch in our collection is personally inspected by one of our four in-house watchmakers across 20 critical checkpoints, including:
- Serial and reference numbers verified against manufacturer records
- Movement condition, originality, and accuracy tested
- Case, dial, hands, and crystal inspected for authenticity and condition
- Bracelet, clasp, and crown function verified
- Water resistance and crown seal checked where applicable
- Presence and validity of original papers and box documented
- Hallmarks and metal purity verified on all jewelry pieces
- Full service performed when needed before listing
Our 1 Year Service Warranty
Every watch sold by Riviera Jewelry Co. comes with our 1 Year Service Warranty. If your timepiece experiences any mechanical issue within one year of purchase, we'll make it right — at no cost to you. Where applicable, valid factory warranties are also honored.
Our Authenticity Guarantee
Every item sold by Riviera Jewelry Co. comes with our full authenticity guarantee. If a piece is ever found to be inauthentic, we offer a full refund — no questions asked.
Have Questions Before You Buy?
We're happy to provide additional documentation, certificates, or photos for any listing before you purchase. Contact us and we'll respond promptly.